At Yoza One, we value your privacy. This page explains how we collect, use, and protect your personal data while providing our utility top-up and wallet services.
This Privacy Policy explains how Yoza One (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our Utility Top-Up App. All wallet deposits and withdrawals are securely processed through Flutterwave, our licensed Payment Service Provider (PSP). By using Yoza One, you consent to the practices described in this policy.
• Personal Data: Full Name, Email, Phone Number, Date of Birth, Gender, Address.
• Verification Data: BVN, NIN, Proof of Address, and facial verification when required.
• Transaction Data: Utility purchases, wallet transfers, funding history.
• Technical Data: Device identifiers, IP address, usage logs.
• We do not store card or bank account details. Flutterwave processes them securely.
• Deliver airtime, data, and electricity purchases.
• Enable wallet funding and transfers.
• Meet regulatory requirements (KYC).
• Detect fraud and enhance security.
• Provide customer support and send important updates.
We do not sell your data. We may share your information with:
• Flutterwave (licensed PSP) for payments.
• Regulators such as CBN/EFCC when legally required.
• Trusted service providers for fraud detection and hosting.
Our servers are securely hosted on Render (Oregon, USA). We use encryption, access controls, and monitoring to protect your data. You are responsible for keeping your device and login details secure.
You have the right to access, correct, or delete your personal data (subject to legal retention requirements). Contact us at support@yozaone.xyz to make a request.
We may use Firebase Analytics, Sentry, or similar tools to monitor performance and detect crashes. No cookies are used in our mobile app.
Our services are not intended for individuals under 18. We do not knowingly collect information from children.
• We retain data for as long as required by law (minimum 5 years for KYC/transactions).
• Upon request, we will delete non-essential data and deactivate accounts.
• Some records may be kept for regulatory/audit purposes.
📧 Email: support@yozaone.xyz
📞 Phone: +234 8102 410 671
📍 Address: Lagos, Nigeria